
If the Remote Registry Service on the client has stopped and the service disabled, Endpoint Protection Manager cannot scan the registry because the service is not running. The Remote Registry Service is disabled on the client computer
#Enter your name and password for the server mac windows windows
If the Microsoft Windows Firewall is not configured to allow File and Printer Sharing (port 445), authentication fails.

Go to Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.Ĭonfirm that the account, or the administrators group the account is under is added to "Access this computer from network". More Information here. To resolve this issue, see Does the Administrator account have a password? The Administrator Account is not assigned the "Access this computer from network" User Rights Assignment If the Administrator account on the target does not have a password set, authentication fails. To resolve this issue, see Is the "Sharing and security model for local accounts" policy set to Guest Only? The Administrator account on the target computer does not have a password It can also happen if you have set the "Sharing and security model for local accounts" client policy to Guest Only. This issue can occur if the client has Simple File Sharing (or the Sharing Wizard) enabled. Endpoint Protection Manager is not able to authenticate as Administrator Enter the correct user name and password to resolve this issue. This issue can occur if the user name or password that you entered is incorrect. Try the solutions for your operating system.

If you have been granted access before, you will not be asked for any credentials. If you have already saved the IP address to your favorites, click the IP address to connect.Click the computer you would like to access under the Shared section of the side menu.Īccessing Screen Sharing on a Mac After Setup If the computer that you want to remote into is not visible, review the article, The Computer I Want to Screen Share with is Not Visible.Select the answer that best fits your needs. If someone else is already connected to the Mac as a remote user, a dialog will ask if you want to share the display with the other user or log in concurrently using a different username and screen.

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If the Remote Management option is checked, you will need to deselect it before checking Off Screen Sharing.
